Frequently Asked Questions

Everything you need to know about shopping with FEMALES FIRST.

What is the shipping time for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

How do I process a return or exchange?

We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and start your exchange or refund process.

How do I find my perfect fit?

Each product page features a detailed size guide. Since we curate various designers, we recommend checking the specific measurements for every garment to ensure the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

FEMALES FIRST is committed to conscious fashion. 60% of our current collection is made from organic, recycled, or deadstock fabrics, and we aim to reach 100% by 2026.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.